My Profile
Once you log on to the Deep Freeze Cloud Console, you can edit your profile. Complete the following steps to edit your profile:
1. Click [Your_User_Name@company.com] at the top right corner of the Deep Freeze Cloud Console. For example, user@company.com.
2. Select My Profile.
3. Edit the following details:
> First Name
> Last Name
> Job Title
> Company
> Phone
> Email – this field is created when the Administrator creates the account and cannot be edited.
> Country
> State
> Time Zone
> Date format (dd-MMM-yyyy/dd-MM-yyyy/MM-dd-yyyy)
Note that when the global 2-Factor Authentication (2FA) is enabled for the whole Organization, the option to disable the 2-Factor Authentication under My Profile is disabled.
> Password – click Change Password to change the current password.
> Email Subscriptions
~ Service Expiry – select this option to enable automatic notifications via email before subscriptions expire.
~ Receive Ticketing Alerts on Email – select this option to enable receiving email alerts when a ticket has been submitted.
> Enable Features – select Handout to enable this feature in the menu bar. By default, this feature is disabled.
4. Click Save.
Enabling 2-Factor Authentication
Deep Freeze Cloud optionally provides enhanced security by providing 2-Factor Authentication. On enabling 2-Factor Authentication, you will be sent a code after entering your password. This six-digit code will be sent via email. You must enter the six-digit code to log on to Deep Freeze Cloud.
Complete the following steps to enable 2-Factor Authentication:
1. Click [Your_User_Name@company.com] at the top right corner of the Deep Freeze Cloud Console. For example, user@company.com.
2. Select My Profile.
3. Click Setup for 2-Factor Authentication.
4. Re-enter your password and click Enable.
5. A six-digit code is sent to you via email. Enter the code within two minutes and click Confirm. 2-Factor Authentication is now enabled.
If you want Deep Freeze Cloud to trust the computer, select the Trust this computer checkbox. Trusted computers only ask for verification codes once every 30 days.
Disabling 2-Factor Authentication
Complete the following steps to disable 2-Factor Authentication:
1. Click [Your_User_Name@company.com] at the top right corner of the Deep Freeze Cloud Console. For example, user@company.com.
2. Select My Profile.
3. Click Turn Off for 2-Factor Authentication.
4. Re-enter your password and click Turn Off.
5. A six-digit code is sent to you via email. Enter the code within 2 minutes and click Confirm. 2-Factor Authentication is now disabled.