Live Actions
Deep Freeze Cloud allows you to perform Live Actions on managed computers. The Live Actions are executed on the managed computers in realtime.
 | The Live Actions are retrieved from Deep Freeze Cloud Console as follows: • 1 computer reporting to the Cloud Agent – 6 minutes • 2-9 computers reporting to the Cloud Agent – 3 minutes • >10 computers reporting to the Cloud Agent – 1 minute |
Deep Freeze Cloud can execute Live Actions on the managed computers with the Cloud Agent which are executed immediately.
 | The managed computers check for updated policies based on the heartbeat specified in Cloud Agent Settings. This action is independent of the Live Actions. |
 | Disabling Live Actions will cause all the live actions for all the products except Deep Freeze to stop working. It will also disable all the actions from the Deep Freeze Administrator Mobile app. |
 | Most of the Deep Freeze actions can be performed through Live actions. Live Actions can also be performed from the Deep Freeze On Demand page by installing a Cloud Relay. For more information go to Cloud Relay. |
Select one or more computers and execute the following Live Actions:
Wakeup
Wakes up the selected computers.
Restart
Restarts the selected computers.
Shutdown
Shuts down the selected computers.
Maintenance
• Send Message – sends a message to the selected computers. Specify a message and click Send.
• Lock Keyboard and Mouse – locks the keyboard and mouse on the selected computers.
• Unlock Keyboard and Mouse – unlocks the keyboard and mouse on the selected computers.
• Run Maintenance Period – runs the Maintenance Period on the selected computers. All the settings are applied as per the settings in General Settings > Maintenance Period tab. Shutdown after maintenance period option in the Maintenance Period settings will be ignored if enabled.
• End Maintenance Period – ends the Maintenance Period on the selected computers.
• Upgrade Services – upgrades the services on the selected computers to the latest version.
 | Services with updates available will display the current version installed on the computer along with the latest versions available for installation. Updates will be performed automatically if enabled in the maintenance schedule. |
• Delete Computers – deletes the computers from the database.
• Uninstall Cloud Agent – uninstalls the Cloud Agent from the selected computers.
 | For Mac computers without Cloud connection, you need to run the script to uninstall Cloud Agent. |
Tag
Select one or more computers and click Tag. Specify the tag and click OK.
Move to Group
Select one or more computers and go to Move to Group > [Group Name].
You can also select Manage Groups to create a new group.
For more information, refer to the Groups section.
 | Enforced Policy assigned for each group is displayed in the drop-down list. When assigning or moving computers to that group with the enforced policy, the new policy will be pushed to the computers and override the current policy. |
Assign Policy
Select one or more computers and go to Assign Policy > [Policy Name].
You can also select Manage Policies to create a new policy.
For more information, refer to the Policies section.
 | It will not be possible to assign a normal Windows computer type policy to a Server machine through the console . It will not be possible to move a Server machine to a group which has a policy enforcement with a computer type policy. |
Deep Freeze
• Reboot Frozen – reboots the computers in Frozen state.
• Reboot Thawed – reboots the computers in Thawed state.
• Reboot Thawed Locked – reboots the computers in Thawed state and locks the computer so a non-administrator cannot log on.
For Reboot Thawed and Reboot Thawed Locked, you can select the Thaw Computer(s) for Next X Restarts and assign the number of restarts.
Selecting this option will reboot the computer in Thawed or Thawed Locked state for the assigned restarts.
For example, when you assign ’3’ as the number of restarts, the computer will remain in a Thawed or Thawed Locked state after rebooting the next 3 times.
The maximum number of times you can select to reboot the computer in Thawed or Thawed Locked state is 99.
WINSelect
• Enable Protection – enables WINSelect protection on the selected computers.
• Disable Protection – disables WINSelect protection on the selected computers.
Anti-Executable
• Enable Protection – enables Anti-Executable protection on the selected computers.
• Disable Protection – disables Anti-Executable protection on the selected computers.
• Enable Maintenance Mode – enables Maintenance Mode on the selected computers.
• Initiate a Local Control Scan – Initiate a Local Control List scan on the selected computer(s). You can also choose to Add DLLS When Creating the Local Control List.
Anti-Virus
• Scan – initiate a Quick Scan, Deep Scan or Abort, Resume and Pause an ongoing scan.
• Fix Now – downloads the latest virus definition and scans the selected computers.
• Enable Firewall – enables the firewall on the selected computers.
• Disable Firewall – disables the firewall on the selected computers.
• Enable Active Protection – enables the Active Protection.
• Disable Active Protection – disables the Active Protection.
• Review Quarantined Files – click to display the list of quarantined files across selected computers within the network. You can choose to restore or delete quarantined files.
 | Quarantined items will be deleted as per the assigned policy settings. Restored files will be temporarily added to the Active Protection exceptions list. To prevent the item from being quarantined again, specify safe files or folders under Scan Exception in the applied Anti-Virus Policy. |
Power Save
• Enable Power Management – enables power management on the selected computers.
• Disable Power Management – disables power management on the selected computers.
• Assign Energy Consumption Profiles – assign pre-defined Energy Consumption Profiles to selected computers or add an Energy Consumption Profile.
Adding an Energy Consumption Profile
An Energy Consumption Profile is a customized set of values to specify power consumption of Monitors and Computers running in full capacity and on standby mode, and cost of per kilowatt hour.
To add an Energy Consumption Profile:
1. Select Assign Energy Consumption Profiles > Manage Energy Consumption Profiles > Add Energy Consumption Profiles.
2. Specify the value for the following fields:
> Name
> Watts On and Watts Standby for Monitors.
> Watts On and Watts Standby for Computers.
3. Click OK.
Remote Connect
• RDP – enables connecting remotely to the selected computer.
A user that is logged in will be asked for permission if the Ask User Permission To Remotely Access Computer is enabled in the policy. Once permission is granted, the current user will be locked out.
• VNC – enables accessing computers remotely and assisting end users
A user that is logged in will be asked for permission if the Ask User Permission To Remotely Access Computer is enabled in the policy.
User permission will be requested during remote connection if someone is logged into the computer.
• Remote Pro
Once access is gained, the following actions can be performed:
> Enable/Disable Mouse Tracking
This feature tracks the movement of the cursor as the mouse points to a component or element on the screen during remote sessions. This option is enabled by default.
> File Explorer
This feature opens the File Explorer on the remote computer.
> Run
This feature opens the Run dialog to execute Run commands on the remote computer.
> Send Alt + Tab
This action switches between applications/windows that are running/open on the remote computer and is only available during Remote sessions.
> Send Ctrl + Alt + Delete
This action sends the CTRL + ALT + DEL command to the remote computer.
> Show Desktop (Windows)
This feature minimizes all open windows and applications to make the desktop background visible on the remote computers.
> Enable/Disable Clipboard Sharing
This feature minimizes all open windows and applications to make the desktop background visible on the remote computers. This option is enabled by default.
> Upload
This feature allows sending files (up to a maximum of 25 MB) to the remote computer during Remote sessions.
> Download
This feature allows downloading files (up to a maximum of 25 MB) from the remote computer during Remote session.
 | Files can only be sent to remote computers if a user is logged in. By default, transferred files are saved on the desktop of the current user on the remote computer (for example, Google Remote Desktop). |
View By
Select one of the following Services:
• All Services
Column Chooser
Click the Column Chooser icon to launch the column chooser:
• To add a column, drag and drop the required column from the column chooser to the list of computers.
• To remove a column, drag and drop the column from the list of computers to the column chooser.
Search
Click the search field at the top-right corner above the computer list and enter a search parameter. Additionally, click the search field on the top of each column and enter the search parameter. You can also click the filter on top of each column and filter using conditional parameters. Some examples of conditional parameters are:
• Contains
• Does not contain
• Starts with
• Ends with
• Equals
• Does not equal
Group By
Drag and drop the column title to the message Drag a column header here to group by that column to group the list of computers.