Pending Updates/All (Mac)
The Pending Updates/All tab displays a list of all computers which have the Cloud Agent and all supported applications currently installed on the target computers.
To display online or all computers, click
then select
Online Only > All or
Outdated Only.
To display the list of applications in groups or ungrouped, click the Grouped by Application button.
The following information is displayed:
• Computer – Displays the computer name.
• Group – Displays the group to which the computer belongs. By default, the computer is assigned to the Default group.
• Tags – Displays all tags assigned to the computer.
• Applications – Displays the list of applications. There are two ways to view the applications:
Grouped View
By default, pre-defined apps are grouped and displayed by categories along with the total number of apps for each category.
> Web Browsers
> Messaging
> Media
> Documents
> Utilities
> Compression
> Developer Tools
> Online Storage
> Other
> Security
Under Grouped view, each cell displays the number of installed/outdated apps under each category.
For example, there are 3 apps under Web Browsers. The cell will display '3 installed' when all the web browser apps are up-to-date. If a category has both installed and outdated apps, the cell will display only the number of the outdated apps.
You can update the outdated apps by clicking on the cell containing the outdated apps and then clicking Update on the top right.
To view the apps for a particular category, click the app category. The apps for the selected category will be displayed as well as installed/outdated/failed update status for each app. To return to the previous view, click the X on the category filter.
Ungrouped View
The grid displays each app in a column, the category each app belongs to, the app version that is installed on the computer, and app failed update status for each computer.
Outdated app versions are displayed in orange text. Failed app updates are displayed with an orange cell background.
Action Toolbar
The Action Toolbar provides quick access to important actions for apps and computers. Administrators can perform certain actions directly from the toolbar.
Action Toolbar for Computers
To view the Action Toolbar for a computer, click on the computer name.
Actions
• Outdated Applications – Displays the number of outdated apps installed on the computer. Click Update All to update all the outdated apps.
• Computer Actions – Click Shutdown, or Restart the computer.
• Tag Computer – Displays the tags assigned to the computer, or assign new tags if desired.
• Remove Agent – Click Remove Agent to remove the Cloud Agent and all services from the target computer. When the Cloud Agent is removed, you will need to re-install it on the computer to see the computer on the console.
• Delete Computer – This option is only available for offline computers. Click to delete a computer. This option will only delete the computer from the console but not uninstall the Cloud Agent from the computer.
If Cloud Agent is still installed, the computer will report back again when it comes online.
You can perform actions for multiple computers by clicking on
beside the computer name in the
Action Toolbar. Select the computers from the drop-down list and click
Select Computers, or click
Select All Computers to select all the computers. Only online computers will be reflected in the
Action Toolbar.
Install / Uninstall / Update Apps
To install, uninstall, or update apps, click on the cell of the selected apps, then click
and select to
Update, Install or
Uninstall.
Clicking Update will only update the app on the computers that have the outdated app version installed. This option will not install the app on the computers that do not have any previous versions of the app installed.
Clicking Install will only install the app on computers that do not have the app installed. This option will not update any outdated versions that have been installed on the computers.
Clicking Uninstall will remove the app from all the computers. This option will delete all versions of the app, including the outdated version, from the computers.