Removing devices
If a device has been retired, or if an employee has left the organization and you do not want to manage the device through Deep Freeze MDM, you can remove it from the Deep Freeze MDM web interface.
Note that removed devices can be re-enrolled, if needed.
Removing iOS or Android Devices
1. Go to MDM > Devices.
2. Click the iOS or Android icon.
3. Use the checkboxes to select one or more devices.
4. Click Remove.
5. Click Yes in the confirmation prompt to confirm the operation.
De-provisioning Chromebooks
1. Go to MDM > Devices.
2. Click the Chromebook icon.
3. Use the checkboxes to select one or more devices.
4. Click De-provision.
5. Select the reason you are de-provisioning the device(s) from the following options:
> The device is being upgraded or being replaced with a newer model.
> The device is being resold, donated, or permanently removed from use.
> A hardware issue was encountered and the device is being replaced with the same model or a like-model replacement.
6. Click OK to confirm.