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EN : Mobile Device Management : On-Demand Actions : Clearing the Passcode on an iOS Device
Clearing the Passcode on an iOS Device
Complete the following steps to clear the passcode on the device:
 
1. Go to MDM > Devices.
2. Click iOS.
3. Select one or more devices.
4. Select Clear Passcode.
If the iOS device is part of a Group where passcode is required, the user will be prompted to enter a new passcode on the device as per the passcode policy.