Disabling and Re-enabling Chromebooks
You can use the MDM to remotely disable Chromebooks, which renders the device inoperable by immediately logging out current users and preventing users from logging in.
Disabled Chromebooks display a message to users stating that the device is disabled. The text of this message can be customized using G Suite administration tools.
Disabled Chromebooks can be re-enabled at any time.
Disabling Chromebooks
1. Go to MDM > Devices.
2. Click the Chromebook icon.
3. Optionally click Sync with G Suite to ensure Deep Freeze MDM displays the most current information from your G Suite account.
4. Use the checkboxes to select one or more Chromebooks with a Status of Active.
5. Click Disable.
Re-enabling Chromebooks
1. Go to MDM > Devices.
2. Click the Chromebook icon.
3. Optionally click Sync with G Suite to ensure Deep Freeze MDM displays the most current information from your G Suite account.
4. Use the checkboxes to select one or more Chromebooks with a Status of Disabled.
5. Click Re-enable.
Customizing the Chromebook Disabled Message
When a Chromebook is disabled, it displays the following message: "This device was locked by <account> administrator". You can use G Suite administration tools to add custom text to this message.
1. Log into G Suite using your administrator credentials.
2. Navigate to Device Management > Chrome > Device Settings.
3. Edit the Disabled device return instructions. The text you enter will be appended to the disabled message.